I have never received such unprofessional and utterly condescending service. I entered the Willowbridge store for assistance and was treated with disrespect. My treatment regime was attacked, even thought it was prescribed by a medical doctor. I completely understand a difference in opinion but to diminish a client in the waiting room with obvious eye rolls to your colleague is disrespectful and unprofessional. Throughout the conversation I stayed calm and asked all my questions in a respectful manner, just to be constantly being belittled. This is just sad for me since you are in the business of promoting wellbeing and thriving of female beauty and then your staffs manner of treating walk-ins directly contradicts the Skin Renewal values. This was by far the worse service I have ever received.
Had a non-surgical nose job at Skin Renewal in Willowbridge 2 months ago. The results look beautiful! During the experienced staff was very professional and kept me up to date every step of the way paying close attention to detail. The process took about an hour, unlike another specialist who advertises 15-minute nose jobs. Dr. Graham took the time to analyze and sculpt it to perfection. My confidence levels after this have been boosted and I am overall happy with the results. Recommend 10/10
I would highly recommend Skin Renewal, the entire team were so friendly and welcoming. I was apprehensive prior to my Botox treatment. Dr Willemse was patient, made me feel so comfortable and answered all my questions. My first experience was an absolute pleasure, I can’t wait to see my results and continue my skin care journey.
My skincare journey started with Dr Ross who did the assessment and recommended treatment and products. He is just amazing. He explained in detail what’s going on with my current face routine and skin condition. Today was another pleasant experience when Monique was doing my treatments. She made me feel comfortable and she is knowledgeable. She explained each step and what to expect. She is super amazing!!!! Thank you.